A quick look at the questions I hear most often, with plain‑English answers.
1. Is there a monthly fee for the box itself?
No. The vSeeBox is a one‑time purchase. You still pay for your home internet, and any paid apps or services you choose to use, but there is no monthly fee billed from the box itself.
2. Do I still need internet?
Yes. All streaming runs through your home internet connection. The better your internet, the smoother your viewing. I generally recommend at least 15 Mbps if you have several people online at once.
3. Will this completely replace my cable or satellite?
For many people, yes. Most customers use vSeeBox as their main way to watch TV, movies, and sports. Whether you can cancel cable completely depends on which channels and features you personally need.
4. Can I watch my local channels?
In most areas you can watch local news and network channels through various streaming options. I’ll help you find the best way to get the local stations that matter to you.
5. Can I watch live sports?
Yes, there are many streaming options for live sports. The box gives you the platform; then together we’ll go over your favorite teams and leagues and I’ll show you the options available.
6. Does this box record shows like a DVR?
No, it doesn’t work like a traditional cable DVR. Some apps and services include their own cloud DVR or “replay” features. I’ll walk you through what’s available and how to use it.
7. What happens if my internet goes out?
If your internet is down, streaming will pause just like with any other streaming device. The box itself will still start up, but live content and apps that need internet will not play until your service comes back.
8. Do I need a smart TV?
No. As long as your TV has an open HDMI port, the vSeeBox can handle the “smart” part for you. Many customers use older TVs with great results.
9. Can I use one box on more than one TV?
You can move the box from TV to TV, but each TV would need its own box if you want them all to run at the same time. I’ll help you decide how many boxes make sense for your household.
10. Will this work with Wi‑Fi or do I need a cable?
It works with both. Most people use Wi‑Fi, and that’s perfectly fine as long as your signal is strong. If your router is close to the TV, a wired connection can be even more stable.
11. Can I take the box with me when I travel?
Yes. You can usually take the box to another home, RV, or vacation spot as long as you have a good internet connection and a TV with HDMI. Some apps may behave differently if you’re in a different city or region.
12. What if I’m not very “tech savvy”?
That’s exactly who I help the most. I can walk you through setup step by step, answer questions in plain language, and help you learn at your own pace.
13. What if the box ever stops working right?
Most issues are simple—like internet glitches or settings changes—and can be fixed with a quick check or restart. If something isn’t right, you can call or text me and I’ll help you troubleshoot.
14. Is there a warranty?
Yes, the boxes come with a manufacturer warranty. If there’s a hardware problem in that period, we’ll go over the options and get you taken care of.
15. Is there a contract or commitment?
No. There are no contracts or long-term commitments. The box is a one-time purchase, and you decide which apps or services you want to keep or cancel.
16. How do I get help if I have questions later?
You can call or text me directly, or visit the Facebook group listed at the top of this page. I’m local, so you’re not dealing with an overseas call center or a random website.